Fraud Protection

We're concerned about your safety, especially when it comes to fraud protection.
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Watch out for impostors.

Someone may claim to be connected with your credit card issuer and ask to “verify” your account number to make sure you’re protected. Your real credit card issuer doesn’t need your account number; it already has it.

Be cautious about emails that offer credit services.

Many unsolicited emails are fraudulent. If you receive a suspicious email, contact us immediately.

Keep your cards hidden.

Don’t leave your card lying around your home or office where others can see it, and don’t lend it to anyone. If you want someone else to be authorized to use your account, make those arrangements through your card issuer. Only give your credit card number when you are actually making a purchase.

Check your credit card bills carefully as soon as you receive them.

Follow the instructions on your bill for questioning or disputing charges. Don’t send a note with your payment, since a separate department usually handles disputes. Make copies of any forms or letters that you send your credit card issuer about the dispute, and be sure to pay the rest of your bill on time.

Be prepared in case your card is lost or stolen.

Keep a file with your credit card issuer’s name and telephone number and your account number. Have this separate from your purse or wallet in case it’s stolen, too.

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First Time - Login Instructions for Web Banking

If you are an existing Online Banking user, please use the following to log in to our new Online Banking system:

LOGON ID is your Primary Member Number.

Your Logon ID must contain at least 6-digits.
If your Member Number is less than 6 digits, you must enter the leading zeroes to make it 6 digits.

Example:
Member Number 12345 must be entered as 012345.
Member Number 1234 must be entered as 001234.

 

SECURITY CODE (Password) is the last 4-digits of the Primary Account Holder’s SSN

Example:
You will be prompted to change your Logon ID and Security Code
Once these are changed, you will use your NEW Logon ID and Security Code the next time you log on to Online Banking.